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Budgetum Support

Last Updated: February 27, 2026

Contact Us

If you have questions or need assistance, please reach out:

Typical response time: 1-3 business days.

Before You Contact Support

  • Restart the app and your device.
  • Update Budgetum to the latest available version.
  • Try to reproduce the issue and note exact steps.

Frequently Asked Questions

How do I back up my data?

Open More > Advanced Features > Backup, then use Export Backup to save a .backup file. Store backups in iCloud, Google Drive, or another safe location.

How do I restore data from a backup?

Open More > Advanced Features > Backup, then choose Import Backup and select your .backup file. Import replaces all current app data, so make sure you choose the correct file.

How do I restore my Budgetum Pro purchase?

Open More and use Restore Purchase on the upgrade flow. Budgetum Pro is a one-time purchase and can be restored on your account without buying again.

Can I export my transactions?

Yes. Open More > Advanced Features > Export Transactions and choose All, Month, Year, or Custom period.

Where can I find the app version?

Open More > About and check Version. Please include this value when reporting issues.

Troubleshooting

  • App crashes on startup: Restart your device and open Budgetum again. If the issue persists, report it using the checklist below.
  • Backup import issues: Verify the selected file has a .backup extension and was exported from Budgetum.
  • Pro not active: Open More and use Restore Purchase, then restart the app.

Report an Issue

To report bugs, email support@budgetum.app and include:

  • Your device model and iOS/Android version
  • Your Budgetum app version
  • Exact steps to reproduce the issue
  • Expected result vs actual result
  • Optional screenshot or screen recording

Legal Contact Information

This support page uses email-first contact for user support. Privacy and terms are available here: Privacy Policy and Terms of Use.

Where required by local law (including EU trader requirements), contact details are provided through App Store listing disclosures.